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Raymond Tjoen

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Xiaomi Global

I received a defective XIAOMI Humidifier 2 Lite.

I received a defective XIAOMI Humidifier 2 Lite from AliExpress. I provided all the information, including a photo. I also have a video of the defective device showing the leak. I requested, received, and printed a return form. I packed the XIAOMI Humidifier 2 Lite and dropped it off at a UPS station. It was shipped, arrived, and delivered. What did Xiaomi EU did? Nothing and case closed. If AliExpress doesn't do anything, I will post my review on Trustpilot, also because of the rejections and arguments, and thank you for it. It's a shame I can't post videos of the functions of the defective XIAOMI Humidifier 2 Lite. That's the fun part; I'll see where I can upload those footage. Order placed on: January 11, 2026 Order number: 3067528957437917 I believe AliExpress is also involved in this scam, because when I try to file a complaint about the handling of the order, I receive a "rejected" message. It concerns a company called "Merke," a Xiaomi EU sales outlet.

2026-01-23