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Michael Gurau

美国

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Shout! Factory

Horrible company. Not worth the headache

50% of my items were damaged because they used ZERO packing material. Nothing says I don't care how. you receive more than no packing material. I Emailed them about returning these items 6 days ago. No response. Also submitted a return on the website 4 days ago. Also no response. This is unacceptable but to make it even worse I paid $10 extra for "Easy Returns + Package Protection. This has been far from easy. Horrible company. So even with a refund, I still lose out on the chance to get these items on sale. Will they do anything to make it up. Of course not because they obviously do not care of their customers are happy. Will never order from again.

2025-10-26已认证有帮助 1