Extended my Importer Desktop license
I had extended my Importer Desktop license early, just to be told, the license activation starts at the time of purchase and could not extend my current license, which ends mid-November. I contacted support about this issue and was trading several e-mails with Pooja from the support team. He checked with the billing department and some other tech. support people that helped me with a similar problem about 3 years ago. Even though it took a few days my current license got extended by another 3 years. I am very happy with the support I got from Pooja, with his help to get my issue resolved. I sure like the Saasant desktop importer, as it has the most functionality of several other exporters I had used before. This was great customer support!!!