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Jun Wee

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Vpost

Awful non-existent service outsourced…

Awful non-existent service outsourced to India with a whole bunch of people who do not care about the customers' issues. They should have just have a chatbot or AI in place to automate these brain-dead, copy-paste answers, regurgitate whatever they are given people. Can you imagine forwarding parcels to an address and the forwarding company rejects all your parcels. I lost all my goods, not to mention the money i paid for any half my parcels, items are stranded in a foreign country this joke company says they offer forwarding services to. Make them go bust by purchasing directly from Amazon.co.uk

2025-09-03
Yamatosingapore

Joke company

On Sunday, 30 Oct, I waited for my delivery scheduled for 9am to 1pm and it did not arrive. After rescheduling it again yesterday for today 12noon to 5pm, your local delivery company in Singapore - TA Q BIN sent me an automated absent notice SMS and asked me to reschedule for yet another delivery when here I am waiting for my parcel. After 30 minutes on the phone with TA Q BIN and their supervisor, I found out that the driver indeed did not make it to the address provided as he "did not know" how to get there. As ridiculous as it sounds like a surgeon does not know how to operate, my parcel has been rescheduled for Thursday, 3 Nov at no fault of TA Q BIN and its merchant who commissioned your services, but mine for trusting incompetent businesses with my money.

2016-11-01
Guardian

Shopping online at Guardian Singapore is a waste of time

Your chosen delivery company TA Q BIN is a real joke of a company. On Sunday, 30 Oct, I waited for my delivery scheduled for 9am to 1pm and it did not arrive. After rescheduling it again yesterday for today 12noon to 5pm, Guardian Singapore's preferred delivery company TA Q BIN sent me an automated absent notice SMS and asked me to reschedule for yet another delivery when here I am waiting for my parcel. After 30 minutes on the phone with TA Q BIN and their supervisor, I found out that the driver indeed did not make it to the address provided as he "did not know" how to get there. As ridiculous as it sounds like a surgeon does not know how to operate, my parcel has been rescheduled for Thursday, 3 Nov at no fault of Yamato Transport's - TA Q BIN and Guardian but mine for trusting incompetent businesses with my money.

2016-11-01有帮助 1