you get what you pay for
I have used antelife a few times, I found the prices better than pandawill or gearbest. The shipping time can be slow if you don't opt for upgraded delivery, which I never do. I don't think some of the phones are great quality but others have been amazing (I change mine often as I get bored). I have had two Jiayus and an Elephone from them plus a few orders for consumables such as cases or batteries so I have probably ordered about six or seven times from them. It isn't going to be the same level of service for faulty goods as popping into the apple store but then again you aren't paying £750 for an out of date phone. Also, certain phones have known problems so research online before you buy - someone mentioned a battery problem on an elephone and I solved this on mine by disabling the fingerprint sensor (until they update the firmware so it stops draining the battery). Might not work on the other reviewer's model, of course. However, as this site is called Trustpilot, I had to mention that in terms of trust, and whether the site is genuine, I can certainly vouch that it is and that they do send out what you order. They do reply to emails too but their English is poor so be very very clear about what you mean and don't use idiomatic language.