Don't honor return policies
Terrible customer service! Don't honor return policy Spent close to $200 on a wig and when I asked to return it due to a horrible smell, they told me to just wash it and let it air dry for a few days. WHAT? Also the unit I ordered LOOKED NOTHING like the photo in both style and color. The icing on the cake is that I am a loyal customer w more than 3 other satisfied purchases and positive reviews YET THEY STILL WONT REFUND MY $$$. I even offered to PAY RETURN SHIPPING. NOPE. VERY VERY DISAPPOINTED. Do NOT RECOMMEND. Never buying from them again.