DO NOT USE FOR CANADA ETA
Do not use this website for a Canadian ETA. I stupidly just googled to find out where to apply and they came top of the search, so naively just went with it. $79 for the service, its now over a week and they have emailed to say it will be at least 5 working days for the ETA to come through, I travel this weekend. I got back on google and looked again and found the proper site to do it through - $7 and the application was approved instantly. This service for the ETA is an absolute con and a joke - not sure how you can justify that as a service when it takes less than 10 minutes for someone to do the application themselves. I have tried calling and no answer, and I have emailed but no repsonse. My advice - AVOID LIKE THE PLAGUE. I would also like to add - the generic response they put to every review means nothing - they cause more hassle and make the process less streamlined when applying for an ETA for Canada - they increase the time it takes, there is more back and forth and they charge you over 10x the cost of the actual visa. If the process was complex, and the visa was expensive and difficult to do, then yes charge a fee, but the ETA is so easy and takes no time at all. This is a pure money grab and to me is hugely unethical in the context of the outcome, clearly paying to come top of a google search. DO NOT US THIS COMPANY