Virak Buntham Excellent Customer Service and lovely comfortable buses
A couple of months ago I booked 3 tickets on the Virak Buntham Airbus from Sihanokville to Phnom Penh. I booked via Book away and when I tried to change the time of travel with Bookaway they were most unhelpful. I contacted Virak Buntham and they contacted Bookaway who then said we could change the travel time. We got to Virak Buntham office and it was all done in less than 5 minutes. The bus journey to Phnom Penh was greater on a very new comfortable bus. Snacks and drinks were complimentary and the service was excellent. I recently booked tickets from Siem Reap to Phnom Penh and Phnom Penh to Ho Chi Minh. I wanted to extend my stay in Siem Reap so I email Virak Buntham and explained. They immediately responded and changed both bookings and gave me the same seats that I had booked earlier. This will be my first time doing the Phnom Penh to HCM with this company. I have travelled this route many times with a different company. I am confident that all will be good on all these trips.