Poor tracking and update service
My first time I have placed an order on rosegal that's about two weeks now and I was giving tracking number but up to now, my tracking number is not updated on the courier website to track my package. I submitted ticket to them twice but they keeping telling me that the items will still ship since it takes 7 to 15 days. Now I don't even know where my package has reached. Can you please tell me something so that I can take any action whether to ask for refund or something.......? Thanks for attending to my problem.. I really appraciate that.. Now my tracking number is updated...4 stars is enough for now...