Poor customer service / sales representative
Classic "in stock" phone order after a couple of days they say its not in stock..blabla after more waiting they finaly sent it, I've paid for DHL instead of free post delivery and surprise they give me a Singapore post tracking number. So I've asked why SG and not DHL and their reply was : "The package was sent from HK warehouse It could not be sent by DPD in the warehouse We hope you may understand" Guess what, I don't, 0 apologize 0 we will refund your DHL money.. ...I know it was only 10-15 bucks but come on this is ridiculous... take the money from customers CC give no service in return then(after complain) ask me " do you wish to get a refund?" I've ordered with Express shipment for a purpose, to get that package in a matters of days not months. Now 25 days(or so) later,no sign.. Really disappointed with their sales representative. PS to Eleva(sales[at]tinydeal.com): change your signature because "Truely yours" is not that professional. I've made orders from other chinese online stores in past and all went smooth.