Bad service
Bad service I am very disappointed about TinyDeal service. I received a defective product that worked only for 3 days and my refund is less than half original amount that I paid. UPDATE (29 November 2016): I just receive a new message from TinyDeal, they offer me a refund equal to 54% of the amount that I paid. Why customers are treated so badly? ############################# ItemNumber:4050066578940002794140. Order ID:6657894. ############################# This is the full story: I received on 25 August 2016 a new smarphone Blackview BV6000 that I paid 184.70EUR. BV6000 specifications says that this smartphone has waterproof IP68 level. Please check TinyDeal website if you don't trust me. After 3 days, on 28 August 2016 I used it in a swimming pool (both rubber doors was perfectly closed) in order to take some photos, maximum swimming pool deep was 1.5meter. After few click, my BV6000 stop definitively to works. I immediately contacted "TinyDeal Customer Service" and I send this smarphone back. On 19 September 2016 TinyDeal confirmed that they received my defective smarphone. On 18 November 2016 TinyDeal said that they cannot repair my smarphone and offer me 55EUR. Only 55EUR! This is because I spent three days before discovering that my phone was defective! I think that this It's not fair! After a lot of email, TinyDeal Customer Service raised my refund quota to 100EUR (Please remember that I paid my smartphone 184.70Eur and I also paid 22.45Eur as shipping cost from Italy to China) Please, help me!