They dont do what they promise!
Despite our room costing more than Euro 250 per night, we were assigned a room with a view of a garage! Breakfast: we received assurance that you cater an excellent vegan breakfast when, in reality, we discovered that your F&B manager thinks vegans are rabbits and they eat only grass and vegetables; in 2024, this is an ignorant approach, and there are no excuses for it. I pay a considerable price to stay with Anantara, and I expect people to know what they are saying and doing. I hope to be offered an option between a vegan sausage or vegan ham or salami, as a dessert, a vegan croissant or a vegan cinnamon pastry. I also expect all dishes and food displayed to have a clear description, including "vegan" But this is too much work for your F&B, I imagine. What is the point of you confirming you have a huge vegan option when we felt deprived of options, and we had to buy the food ourselves to make our breakfast a decent one? Shame on Ananantara. I shall return if I receive a proper compensation/solution. PS: I have been a client of this venue since it was named The Regent (September 1990....)