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colin williamson

英国

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Magoloft

not all bad !!

i ordered some waterproof tape after seeing it on Facebook. I had an email acknowledgement then a tracking number. The t/n was useless as i didn't know the courier and the ones i tried it on didn't work. THen i sent them some emails asking for delivery but had no response. So, i then went to Trust Pilot and after reading the reviews i accepted that the money was lost and i prepared to claim on Paypal through whom payment had been made. Paypal gave me 180 days in which to formally make a dispute so I decided to give Magoloft a month and sent them another email. Then this morning, the package arrived and it looked to be all ok. So i give them two stars for actually getting the stuff to me. If they had used a single trading name instead of the four and if they had responded to my emails and given me a carrier as well as a tracking number i would have given them more stars. The bottom line question is, 'would i buy from them again?' the answer would be 'yes, assuming i have credit card or Paypal protection and that it was for less than £25' I wouldn't risk a large order with so many others' bad experiences.

2021-05-27