Shipping turnaround times and customer satisfaction update.
New Review: While I am still very disappointed and dissatisfied with the shipping timeframes (ordered on 12/3, still not in receipt of the product), I will correct myself by saying that I have changed my stance on Rosegal's customer service/satisfaction. I am very satisfied with the level of customer service that I recently received. Rosegal provided me with a full refund due to the problem listed above and also told me to keep the product as a gift when received. Thank you Rosegal for taking such quick action and trying to rectify the problem. Original Review: I would review the actual product but I have never received anything yet. The tracking number provided just says the order was processed. Order placed on 12/2/16, shipped notification 12/16. Looks like nothing has been done/mailed since then. I paid for expedited shipping to ensure I would get it for Christmas, chances look to be slim to none on that. The customer service phone number is a number that is not working. Another fly by night, POS company. Rosegal should be ashamed. Hope everyone that owns and works for the company goes bankrupt and has explosive diarrhea. Merry Christmas you POS's.