Great product, but questionable support
I design smart homes and am being asked almost daily to add off-grid ability. Bluetti have provided many of my stand-alone/critical need solutions for people wanting to protect systems from power failures, so it was a natural fit for me to apply. There is a whole load more detail needed to provide adequate whole home cover for any battery system, and your average solar panel installer has not got a clue when it comes to resilience planning either. Bluetti provide, in my opinion, the best products for mobile and static installation. There is not a product of theirs yet that I have had a problem with. The only reason that they list a star in this review is their customer support with a recent installation query. I had a very specific set of questions for a complex install and they simply were unable to follow up on their initial reply that I received stating that someone would get back to me. They never did, so I was unable to satisfy myself and my client on the right choice of devices. That cost me a £10k order.