DISSAPPOINTED AND UPSET BRIDE
I would give them no stars if that was an available option. And we'll see if they post this because the horrible review is a reflection of how horrible of a company uwdress is. First off, not all of my bridesmaid ordered their dresses and they still got made and shipped. I contacted uwdress and said i wanted to order 6 bridesmaid dresses and they said ok to email them all the bridesmaids names along with putting in the order comments section "together with"and a number so all the dresses could be made out of the same fabric ensuring the same color. One of my bridemaids didn't put her order in, and I know she didn't because we kept in contact and I told her to let ne know when she ordered hers. She said she will soon and i got a text that same day from another bridesmaid that her dress would be delivered, so they just went ahead and made them and shipped them. Ok so the dress arrive and they're not the same color as the picture. Not to mention, all my bridesmaids did a custom sizing and at least one of the dresses didn't fit. I don't know how that's possible with custom sizing, since you're going off the exact measurements my bridesmaids gave. Then to top it all off, they send a defective product. The dye from the dress was coming off and transferring onto everything, skin, dryer sheets, whatever the dress rubbed up on or against. I would have hoped that for such a special occassion, it would commission special consideration in the making of these dresses, and they wanted pictures for proof. I sent them the pictures and their advice was since the dress price is only $78 and since the shipping fee is very expensive they can refund me $20 directly for each dress and my bridesmaids could keep them and try to sell them. Uh no. I said I want a 100% refund because they sold and shipped a defective product to me. I haven't heard anything back from them.