Total chaos, confusion, disorganization....all blamed on the customer!
Total chaos, disorganization, confusion, frustration, rediculous amount of paperwork, ridiculous experience when trying to buy my THIRD trailer from this company. The IT system failed, no backup, and the store didn’t have WIFI and tried to say their IT problem was really my fault!....that I had an old smart phone, trying to blame me the customer....btw my smart phone is less than a year old. The workers in the store were trying hard to get an archaic, paperless system to work with no back up...making me sit there for an hour while trying to download documents to my phone....which failed, and failed, with no back up!.....I won’t be buying my next trailer from this store!