Scammed out of $78 bucks. I guess it was to good to be true.
"I ordered springs for my door and they sent the wrong ones. Trying to stand behind their no refund clause on springs. I agree with other reviewers and think this is a scam company. The springs they sent are weak garbage compared to the ones that I am trying to replace. "BEWARE!" I am posting this complaint on as many complaint sights I can find. I should have checked the complaints on this company and I would have purchased else where! Great customer service too! I ordered them wrong? Sorry - how about just admit that the wrong ones were sent and give me my money back. I sent you the photos to show you what I wanted and ordered. If YOUR system got it WRONG than correct it. If not I call it a SCAM. Send out crap and stick the customer with it. These are knock off's of original springs. There are enough companies to order garage door parts from - just read all the reviews to make the right decision - I wished I did. And those positive reviews - match them up to the names of people who work there :) Customer Service A+ See how they handle sending wrong items below: