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John Houston

英国

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Growatt

I had a problem with my Growatt battery…

I had a problem with my Growatt battery and contacted technical support. They were very helpful and tried to fix the problem remotely. Unfortunately that wasn’t possible and I had to have an engineer assess the battery. The battery itself was fine but there seemed to be a problem with the control panel. It was changed and then a system check was done before leaving. So far so good. The engineer contacted me when he left and gave me an estimated arrival time. He was very polite and mannerly. Excellent service

2025-09-08