My worst online shopping experience to date
I ordered a jacket from the Rosegal website in November. I contacted customer support to make them aware that 2 weeks later the order had still not been processed. I was fobbed off with some story about the item being a "hot-sale" item and was told to be patient. So patient I was. Then when the item had still not shipped within the timeframe I was given I got in contact with support again. I was fobbed off again and told to be patient. When the item had not arrived after almost 2 months of waiting I once again got in contact where once again I was fobbed off, and told to be patient. When my item eventually did arrive, after 2 months of waiting, it was 3 sizes too small and looked completely different to the images on the website!