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Rhonda Sargent

美国

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Towardsbe

Excellent Customer Service

I received the product in a timely manner actually, quicker than I expected. Once I reviewed my method of payment, I realized I had been overcharged. I reached out to the company and sent screen shots of what my confirmation email price was as well as one of the charge to the payment method. They responded within 24 hours and indicated there had been a mistake on their end. They credited the amount that I was overcharged and apologized. In addition, I have reached out to them to see if there was a video available for use of the product as there were no instructions with the product when I received it. Once again, within 24 hours, I received an email with a video which went through the steps to use the product. I am pleased with both the product as well as the company and their great response time. I highly recommend them and their product.

2026-06-10