Used to be good but customer service is now unresponsive
I've used Motif/Mimeo in the past with good results. Very easy to use and the photo books are quite nice. Now, for the past week, I've been trying to purchase a photo book I created and the customer service is terrible. I hate to say it, but who ever is responding to my emails seems not to know how to read. They ask me questions that I've already answered and are offering either canned, useless answers or solutions that are internally inconsistent and don't work. I have used them in the past with good results but am not going to again because of the hours of frustration this has caused.