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Chrisj

英国

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Splashtop

Right to Cancel

I was tempted to give one star but let's see whether Splashtop can sort this out first. If I don't get help from them I will send another review. Two days ago I signed up and paid for a subscription but I now find that, because of a technical issue with my computer I am unable to apply the Splashtop system. I want to cancel and get a refund but I have found no way of doing this. In fact your terms state "no refunds, all sales are final". Are Splashtop able to get away with this or do I have rights under the Consumer Contracts Regulations 2013? I'll be interested to see what they say.

2025-07-02