Friendly, efficient customer service.
Ordered a vast with base for in-law's 60th wedding anniversary. Made changes to the words to be inscribed, and base to be glued on - friendly, efficient service, and product arrived in time; however had to pay a premium for delivery on time. It all was worth it, as my in-laws loved it, and were impressed. We also included a couple of crystal, gold-stemmed roses, which completed the look.