Undelivered Cell Phone! Originally Posted Feb 8, 2017 See below for more
Since Feb 9, when I emailed them, they have not responded back, and no product yet delivered. Canada post office told me, How can we give you confirmation of non-delivery, when we don't have the product? Tiny deal, has really just screwed with me since November 24, 2016 since I placed my order for a cell phone and they have not delivered the product till date of Feb 19, 2017. ~$180 worth and i am still scrambling to find the delivery. Is this my job to find where the product I paid for is? Tiny deal should take accountability of this, and fix the problem. I see so many reviews of people around the world with the same problem as me. Keyur See my previous post below and Tiny deal's reply Undelivered Cell Phone! I placed an order since 24th november 2016, and till date (today is Feb 8, 2017) I have not received the product. Despite plenty of emails, I only received a generic email. Please wait 1-2 weeks, it is on its way. The customer service is suboptimal. In addition to losing faith in their customer service, I am contemplating on contacting paypal, as I am begining to think this company has a fraudulent transaction schemes where they take the money for the product, and then frustrate the contract by pretending that it is lost in mail. If any one else has the same problem, perhaps it's time to consider contacting paypal together. TinyDeal Reply from TinyDeal Published February 9, 2017 Dear Keyur Shah, We are sorry to hear about the delay of your order. By no means was that done purposely. It usually takes about 7-25 business days(about 30 days) to be delivered after shipment for standard air mail shipping. Sometimes, it will be delayed by customs, logistic and your local post office. Could you please tell us the order number at I'd like to see what may be happening and causing the delay. Please do not worry. We will refund or resend if you can’t get the parcel in the limited time. Looking forward to hearing from you. Thank you. Best Regards, TinyDeal Team