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Ms Sharland

英国

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The Ayurveda Experience UK

I haven't received my order

I ordered 2 full size Yauvari Youth Spring on 29th Nov 2025 as part of the Black Friday deal. I received an email on 30th Nov thanking me for my order and I had earned 49 points. I was billed £59.04 which was taken out of my account 1st December. I have received nothing up to press. I have purchased products before with no problems. I am extremely disappointed and angry. The company should either send me the items or reimburse me ASAP. During my previous orders I was kept informed throughout my experience. However, on this occasion I have not received any order details, reference details, invoice or estimated delivery date or courier details. I have evidence of an email sent to my Google account congratulating me on earning 49 points for my recent order and of course in my bank details. Please can I have some positive feedback regarding this matter. Update....I received my order today 11th December. ...Namaste Ayurveda team 💛

2025-12-08有帮助 2