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Helle Andersen

丹麦

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Right Stuf Anime

Everything back to near perfect

UPDATE to my problems (read my previes reweiw below the update) I was very lucky to find a really helpfull person on the rightstufanime live chat. This person was able to answer all my question about my order, with the additional information, the delay and so on. Just a few days after my order was on the way, and everything i recieved was there with no damage what so ever, because of the way rightstufanime secure the items. So even though, the box with the items, was pretty ruined several places, because of the way the delivery firm handled the it, all were perfekt inside ^^ Thanks a lot rightstufanime kep up the great service you always give your costumers. PREVIES COMMENT: Okay i have ALWAYS used rightstufanime through the years bying about 3-400 dollars at the times since i live in Europe and there have nerver been any problems what so ever with delivery, question sent to them ect... Sadly this is not the case this time. I placed an order on march 15 2021 order no. 295-SO2588696 and then waited. About one and a half week after i got an e-mail that they need additional information, to verify my identity (personal information exept from what they already knew) I answered back with in 30 min. with the information since the mail stated that i had to reply before 48 hours or my order would be canceled... Ar the same time i sent another mail to rightstufanime to make sure that everything was fine and my order would be sent. The reply i got frome the second mail stated that they would contact me on my mail within 72 hours...1 Day more than the first mail asked for. To this day on march 26 i havent heard anything from anyone at rightstufanime anime... There is no problem with the money in this case, i got al my money back without any problems. Though i would rather have had the order i placed.. I really hope that i get a reply in here since i can't get any information from you through the mail Regards Helle

2021-03-26