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ELIZABETH LOPEZ

美国

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Rosegal

Don't waste your money

Don't waste your money. I'm in the midst of trying to find my package though luckily I've not had to wait as long as others here. I've been checking tracking info since 1/22 (the day I received shipping notice) and the only status is that the shipment is "pending" and that the shipping info has been sent to FedEx. This, in my mind, does not equal "shipped." I asked them to cancel my order but they maintain it has been "shipped" so they cannot cancel. I've gone back and forth with a bot on FB Messenger and all I get are the same canned answers, "Rest assured your shipment is on the way," :"Please allow 3-5 business days for an update to shipping information." It's now been 13 days and the package hasn't moved.

2020-02-03