Completely disgusting customer service
DO NOT BUY FROM THESE PEOPLE!!! They are cons!!! I have waited since 4th Feb for my item, it still hasn't arrived. I've informed that I have moved so I won't receive my item. They refuse to call me by my name or even 'Miss....' I am simply 'customer' They have lied to me saying they have ceased shipping due to the move and then said my product arrived in the UK Yesterday!?! YESTERDAY when my item was meant to be here almost a month ago now! Am now filling with county court after requesting a full refund up to 10 times they are refusing to do so and just fobbing it off to avoid paying me back as it 'costs more for them to ship back' - NOT MY PROBLEM!!!