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Antelife

Save yourself the headache and avoid them.

Maybe there is a difference between ordering from the European warehouses vs from China, reviews about the former seem better... I had an annoying experience, having ordered the Yotaphone 2 international version from the Chinese warehouse I emailed Antelife after 3-4 days of no acknowledgement of my order (no order confirmation email received). A couple days following my email I got a short reply saying the phone had shipped a day earlier and was now in the process of delivery (expected within 3-5 days). I then asked them for an invoice and tracking information. Another day passed and I was informed that they will provide the invoice once they have the tracking number. At this point I opened a dispute with PayPal. Lo and behold I got an invoice from Antelife the same day. 4 days later they sent me an email with a tracking number and a tracking website - and said that it usually takes 10 DAYS for the tracking info to update, but my phone will be with me within 7-30 days - so still no usable proof or tracking info. And they had the cheek to ask me to close the dispute with PayPal to which I said no. Another 4-5 days passed and I was about to cancel the whole thing with PayPal when I received a message from PayPal that Antelife refunded the money and the case was closed, I received no apologies nor any explanation from Antelife. In the end I only lost probably 3-4 weeks and a couple euros in conversion fee. I'm not sure if they were trying to scam me, but when I ordered the phone their website said they had more than 10 in stock.

2017-02-28有帮助 1