Poor customer satisfaction
I bought a Universal Wire Head Trimmer to attach to my grass strimmer. It arrived quite quickly; it looks strong enough, but I can't test it because it's not compatible with my machine. The box has pictures of two different-sized strimmer attachment holes. They sent one with a small hole when I need the larger. This difference is not specified when ordering, even though the product is called universal. I've written three times to the company asking to switch what was sent. So far, no response. Dissatisfied!