I am extremely disappointed with my…
I am extremely disappointed with my experience with Inside Tracker. I had two friends that used Inside Tracker previously and they told me that the results were a glorified printout of what most blood labs would give to their personal physician. They advised that the cost did not justify bloodwork results. Despite the advice of my two friends, I tried Inside Tracker anyways. I used my local blood lab to start the process with no luck. Inside Tracker failed to send my lab slip/request to the lab. I rescheduled my bloodwork for a second time and again, Inside Tracker did not send my paperwork to the lab to initiate my bloodwork. After the second failure from Inside Tracker, I called to get my money back. It took 4 months to get my refund. The customer service staff kept giving me the run around and advised me to try for a 3rd time with the blood lab. I kept fighting and arguing and finally got my refund 4 months later. The Inside Tracker staff later told me that they had moved to a new billing system and that my account was part of the older billing system. I did finally get my refund. I would not recommend using Inside Tracker. 29-AUG-2024 Edit: I logged into my InsideTracker account to find my previous purchase history and it has been erased or deleted.