Wrong charger sent
Ordered a replacement Acer charger on 6th January for my daughter’s lap top. Only after the order was placed did we find out the item was being shipped from China. It arrived yesterday (13th January) but it was the wrong charger with a completely different model number to the one that was ordered. I am currently waiting for customer services to contact me to let me know how to return the charger and for my 14 year old daughter to have her money refunded so she can purchase a replacement from a reputable retailer.