became a customer since the very beginning, always good quality, good service, and good value
Have a jacket, two shirts, and more than half a dozen of trousers made by the Collaro team. Quality was good since the very beginning and the fit was perfected after the 2nd or 3rd order (didn't go for a trial shirt/trousers, if I did I'm pretty confident that the fit can be great even for the first order). The team, Ethan and Travis, have been super friendly, responsive, and helpful. I only need to type in the measurements for the first shirt and trousers, after that, I only need to send them some fitting photos and they will do the adjustments for me. Actually, because of their experience and expertise, I no longer trust myself to do the nudging on measurements. Discussions on changes in fit or style have also been smooth, and the team has coped with most of my special requests such as designs or other options that are not available online. Many of my requests and suggestions (of course some other customers may have also made similar ones) are taken and became available on the website, which makes me feel a bit proud. I'm not an "enthusiast" for tailoring, but with a wide and expanding selection of fabrics and styles, as well as the good taste of the team, every season I can think of something new to order. And I know the outcome will be good. Best wishes to the team. Looking forward to my latest order, and to visiting your shop in SG after travel restrictions ease.