Love the fact it was a 5 pack so I can…
Love the fact it was a 5 pack so I can share with family and friends
Kay McFarlane
英国
2★ 评价
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2 条评价
Customer service....really?
I would have given a 5 star review as I have so many of their products and because I love the colours I treat my various style water bottles as an accessory to my outfit for the day. I have also purchased many as presents for family and friends. However customer service really let them down when following an accident the top of my current favourite shattered. I requested a replacement. No you have to buy it..£5.....if they had just checked my account and seen what I've spent with them over the years I'd think it good customer relations to say Yes.... I've now made my last sadly....