Misleading "Free Returns" Banner
Yoins has a very misleading "Free Shipping, Free Return" banner at the top of their home page (at least during January 2021). ***I took a screenshot of the free return banner, so the Yoins response below is unsatisfactory. I just checked and it's even still live on their website.*** In the fine print that was hard to find, returns are only free if Yoins sends a damaged or incorrect product. If you ordered the wrong size or decide you don't like a product then you have to pay for the return. Customer service confirmed this for me. I don't know why they would plaster a deceptively misleading banner right at the top of their home page.