For such a rich and wealthy company…
For such a rich and wealthy company Google appears to be failing on a number of levels. I guess it’s because it’s USA and completely profit driven? I have a nest protect smoke detection system in my home that is due for replacement. Google have decided to no longer support or manufacture this product and instead refer people on to First Alert a USA based smoke detector manufacturer, which Google report as compatible with the Nest system. Big problem after going onto their only web site, which is USA, they don’t ship to the UK. What a complete waste of time. I feel very let down by Google on this issue as I have make quite a significant investment into their Nest system. Only to find that some faceless board member has decided that some specific part of it isn’t making enough profit? They have reduced the functionality of the nest thermostat system. So it’s not really what I originally bought into. The real killer is that they don’t offer a refund and they certainly can’t offer a replacement.