Bad customer service. Returns are costly. Do not order anything.
I have been trying to return a dress. It was delivered on 10/9/24. I tried it on and need to return it. I do not like the fit. I followed all instructions and emailed MissOrd customer service on 10/9/24 to start return. Per their instructions you have 15 days to return item and MUST have an authorization from them that they claim takes up to 3 days. Without authorization they will not accept a return. Today is 10/16/24. It’s been 7 days and I still have no response from them. I sent another email on 10/15/24 requesting an authorization. On their website they claim easy returns. This is false. Their office is in Hong Kong and cannot be reached. I will never order from this store again. I learned my lesson. Only buy in the USA! If I hear from them I will give an update. ***UPDATE*** Finally received return authorization and address on 10/21/24. I went to USPS to ship dress to store. Shipping is paid by customer. Shipping cost is $74 USD. Looks like I am keeping a dress I will never use.