TERRIBLE CUSTOMER SERVICE!
Their website states free shipping over £50. I was charged £8 for postage even though the order was over £97. I contacted customer service and was asked to provide a link to the website showing the £50 section which I did. After 12 emails I was told yet again that it clearly states £100. They just ignored the information and link i provided. I would have thought they had to honour the £50 rule under consumer/ trade descriptions legislation??? I don't know, but as a gesture of good will, they could have easily refunded the £8.