Poor customer relations
First off I just want to say, I'm not a person that likes to bad mouth anybody. But I don't like being played like a fool. I had a pin stick on my front drives side and ate the rotor. So I found this company on line and said they were veteran owned. And I like to help my brothers and sisters so I called. I spoke with John who was very knowledgeable and he asked me were I lived so I would buy the right ones for the atmosphere for corrosion. So he talked me into buying Dynamic Friction and told me they were zinc coated. Now mind you I'm replacing power stop zinc coated rotors that have been on my car for 4 years. Ordered on July 20th 2023 and it's October 19th 2023 and they are rusted worse than the back ones that have been on my car for 4 years. So I called and got someone on the phone and explained everything to him. He gave me the part numbers. Then all of a sudden couldn't hear me and said to me. He was hanging up to call back. So I did right away. Wouldn't you know I couldn't get anyone. So I kept calling and finally someone answered. Had to explain everything again and wait on the phone forever. Only to tell me she couldn't find John and the coating isn't covered. If I would have known their customer service was like this I never would have done business with them. I work hard for my money. And it's sad that a veteran owned company would treat people that put great faith in them this way. Sad to say but I will never do business with them again unless this is rectified.