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Rune

丹麦

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xTool EU

My son broke a protective cover on a F1

My son broke a protective cover on a F1. Not product failure, but clumsy handling. We tried to search for the replacement part, but could not find it. I join the xTool Facebook group, asked for help here. There was a lot of people that directed me to contact Lia Zhang from xTool support team, before I have pulled my self together to write a message, Lia already send me a message on how to get the spare part. Great service, now we are waiting for the part to arrive, so we can run again. Thanks a lot for your help Lia Zhang. Best regards Rune

2024-07-25