Worst Customer Service EVER
Worst Customer Service EVER. We ordered 7 pairs of the same shoe's to give as gifts. We ordered 8,9 2- 10 2-10.5 and 1 11.5. They sent us 8, 9 2- 10.5 and a 12 which we didn't order. I reached out to them letting them know I was missing the 2 size 10's and they said could order then. I already paid 273.34 for all 7 pairs, then they offered me 3 dollars off next order, NO then 5 dollars off next order NO then 8 dollars off next order. I disputed with my credit card, then then sent me the order history stating I only ordered 5 pairs, NO, there are 2 lines there showing2 pairs, they don't even know how to read their own order system, then after the dispute was opened with my credit card company and PAY PAL they told me to withdrawl my dispute and they would send me my 2 missing pairs of shoes. When I told them about the wrong size being sent to me, they said since I ordered the incorrect size I would have to send them back along with 20.00 dollars to China. NO, you sent me the incorrect size. I won the dispute with over 65 emails back and forth. Buyer Beware