Terrible support and customer service
The support staff at GTA is totally unacceptable. I made a purchase but I did not receive the item I am supposed to get. So I tried to contact the support regarding this issue, in total I created 3 tickets. 1st and 2nd ticket: Their reply was "Hello, the status of your recharge is completed, thanks for your recharge !" Where I told them that is not the issue I'm not checking if the status of recharge is completed. But I did not receive the item for my purchase! No reply for a few hours so I decided to create a 3rd ticket showing them prove that I did not receive my item so don't tell me about recharge status is complete. And their reply was "Hello, the status of your Payment ID is completed, thanks for your recharge." I had spent thousands of dollars on their game and when I have an issue with a $50 purchase they refuse to give me the basic attention and respect for a customer.