Still waiting for my refund for a flight cancelled by Air Asia!
Air Asia Cancelled my flight as they stopped flying the route I was booked on and were therefore not able to offer me an alternative so they offered me a refund which I accepted. I have now been waiting 33 s=days for my refund and no sign of it. When you contact their customer service team their only explanation is that they are very busy and please wait longer. I have no idea when I will actually get my refund so will need to raise a chargeback with my credit card provider - very poor service all round.