DJI Phantom 3 remote controller issues and Bad warranty experience:(
I have DJI Phantom 3 4K. Love the drone but remote controller stopped working after 3 month of purchase,the power won't turn on so I called the customer support tech and got case ID(324618-w8g7p8) . I sent out the controller in march and still waiting for them to send my replacement like They promised it would be shipped out in 5 buisenss days on April 17 email which was sent by the customer care. Been waiting for it since then. I emailed customer support few times but didn't hear back then i called their support line and complained. It's may29- 17 I just called their customer support line today which is located in philipines btw to find out they still have not sent my controller yet.when I asked to speak to manager I was told they are all in meeting hahaha what a joke. Very very disappointed in service. I have spent over 4000 dollars on dji drones and accessories. As a realtor , I had gotten use to using this for my work finally now back to square one again.