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Amy Docherty

英国

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7SecondsSmile

DO NOT ORDER....I am extremely unhappy with the product…

I am extremely unhappy with the product I have received, I ordered the Cellulite Cream, the item is advertised as a cream for the body, stating it is to be used on the buttocks, abdomen, thighs etc. however the amount of cream I have received is barely enough to cover an area such as the face!! I have only received 10ml of the product, I have raised this with the company who have stated that their bottles state 10ml on them, however this is barely legible on the advert and is not clearly stated, had I known this I would not have purchased it. The description on the back of the bottle outlines that the product should be massaged for 10-15 minutes, but there is inadequate supply within the bottle to do this. Also their video advertising the product shows a female model holding a bottle considerably larger than 10ml. After raising this with the company, they have responded saying that they will bring this to the attention of their marketing team and they apologised for the inconvenience. I am not happy with this response as the items is not as expected or as described, I feel like I have been miss sold the item and conned out of my $19.99! Bearing in mind this was meant to be sold at a 50% discount offer too, this is clearly a rip off. I have raised a dispute via PayPal.... please don’t be fooled by this company!! Edit: although the company have responded stating I can contact them, if you read my original review, you can see that I attempted this before submitting my review to give them the opportunity to resolve my complaint. Apologising for any inconvenience caused, does not resolve the issue of adverting in a misleading way!!

2021-03-14有帮助 1