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Verlinn

Beware - Company is a scam, Products not even close to descriptions

After reading the existing reviews, I realize that I am not alone. I ordered a sweater and several Christmas ornaments from Verlinn.com well over a month ago. My order arrived yesterday. Summery - over a month wait for product to arrive, products are not anything as described/pictured and clothing size is way off - totally inaccurate. I ordered the sweater a size larger than my normal size to be safe, and yet it is still too small, very much too small. Needs to be returned. On the website, the wildlife themed Christmas ornaments are described a as "hand made" and appear colorful and sculpted, very much looking like a three dimensional ornament "on sale" for $9.99. Upon arrival I got a pile of junk. Ornaments are nothing more than cardboard discs with dull and lifeless pictures applied. Just awful. Company offers returns but I must pay return shipping (to who knows where) and there is a restocking fee in addition. They also say they will approve or dis-approve the refund once everything is returned and "inspected". Red flag for sure. They describe a multi step process to request a return, starting with the need to email support for a return shipping label. I did that yesterday, and they replied asking for several photographs and documentation before they will decide whether to send me a return shipping label. In short, they are putting me thru hoops, making any return as difficult if not impossible. And who knows how much return postage will cost, even if I am lucky enough to get a return label. I am seriously thinking of disputing the charge (over $100) through my credit card company instead. Bottom Line, I totally agree with all the negative reviews posted here. Verlinn.com is a scam, products do not match website descriptions, nothing is as described and I can only describe this company as a total fraud. Buyer Beware!!! Do not order from these con artists! We site descriptions and photos look great but actual product is pure junk, not even close to what is pictured/described. Unhappy Customer -- Ginny B from Pennsylvania

2025-12-11有帮助 1