DJDJI★★★★★
sent my crystal sky monitor to be…
sent my crystal sky monitor to be repaired to dji and shortly after received a pro forma invoice for £525 I called them and said its to much and not worth repairing so they retuned item.but there was a serious problem they either badly damaged the monitor or the one they returned was not mine. the strange thing is that the one they returned actually worked.after many calls they said they can offer 50% discount on the repair , said why would you offer discount on repair when it actually works and im still waiting on an answer .I sent proof of damage along with photos of my item in perfect condition and they still don't see what's wrong so iv now instructed a solicitor to take on my case . I also requested under the freedom of information act all audio transcripts and stated by law they have 20 days to supply me. dji is the worst company ive ever dealt with and I will never buy any of there products again.i wish I can upload the photos on here but sadly not able to.
2025-12-01有帮助 1
DJDJI★★★★★
update on my case so dji do not want to…
update on my case so dji do not want to admit liability to my damaged item even after sending clear photos unlike there poor quality photos they sent me. so now I'm seeking legal advice and will pursue my case through the courts. I'm fed up with marks reply saying they never damaged it .you know who I am and you know my case.
2025-11-20有帮助 1
DJDJI★★★★★
Sent my dji crystal sky monitor to be…
Sent my dji crystal sky monitor to be fixed firmware issues packed well as the unit was in pristine condition they tried to charge me £525 that I never agreed to then got a call to say they sorted it .but when I got it back the monitor looked like it been thrown down the stairs as it was all chiped around the edges where someone tried to prise of the screen with a screwdriver. And now they refuse to accept my complaint and said because I never purchased from them direct they won't pay for the damage .I'm seeking legal advice.
2025-11-14有帮助 1
DJDJI★★★★★
dji stands for disgusting junk inbin …
dji stands for Disgusting Junk Inbin very apt as there products have a minimal shelf life. so I retuned my crystal sky monitor for repair and they tried to rob me of 525 pounds when for a few hundred more I could buy the latest rc pro 2 absolute joke .even though my monitor is 7 years old and not been used in past 5 years and in pristine condition and batteries in perfect working order along with my Mavic Pro with 4 batteries in perfect working order. but according to DJI ITS TO OLD TO BE USED . I told them thank god you don't sell cars as you be out of bussines in 3 years .imaging you buy something only to be told its got a minimal shelf life. I feel sorry for all of us who got conned by a company that's so wasteful.talk about carbon footprint land fill etc .but the good news is my mavic pro still flys like a dream and in fact in my opinion way better than my mini 4 pro better camera better battery life more stable the list goes on but there you go now we know how this company works so be warned if your thinking of buying there will be a shelf life to your product this includes there enterprise drones costing thousands of pounds .one thing I've noticed my Mavic Pro looks almost identical to there latest mavic pro 4 .funny that
2025-11-07有帮助 1
DJDJI★★★★★
wish I could do minus 1 star .so I had…
wish I could do minus 1 star .so I had email from dji offering me 80 euro gift card to spend on there website to buy there products even tho I said I don't want anything apart from getting my mavic pro and crystal sky to work again but sadly it needs to be put in bin. never again will I fall into there trap, after receiving reply where they state no more support for this product they request I buy a new drone when this drone works perfectly and its got nothing to do with support .all im asking is why the crystal sky monitor won't connect to drone when all it requires is firmware update and nothing to do with spares etc. I have all the spares for this drone in fact im still using the original props even after 7 years of use and have 4 more sets of props. as for crystal sky they asked for it to be returned for testing ,this setup worked flawlessly 6 years ago then stored in case and now it won't work. THATS ALL IM ASKING.even the batteries work perfectly on drone and crystal sky.(2 batteries crystal sky) (4 batteries for drone) all hold there charge in fact the drone batteries last longer than my mini 4 pro batteries and the crystal sky runs for 5hours with continuous use.SO NO DJI IN REFERANCE TO YOUR REQUEST I WILL NOT BE SPENDING MORE MONEY ON ANOTHER SETUP.DO THE DECENT THING PULL YOUR FINGER OUT AND SHOW SOME CUSTOMER SUPPORT AND HELP.OR (YOUR SEND ME YOUR LATEST DRONE SETUP FOR FREE).i won't hold my breath on last comment, let the battle commence.
2025-10-28有帮助 1
DJDJI★★★★★
spent 1hour 45 mins on phone to dji and…
spent 1hour 45 mins on phone to dji and still none the wiser .one thing I will say is dji are the worst company I've had to deal with so be warned if you thinking about buying there products they have a shelf life of 3 years then you throw them in the bin and spend twice as much more on a new product.im referring to there drones.my mavic pro drone is now an expensive paperweight and its 6 years old still perfect like new.also there crystal sky monitor same age now an even more expensive paperweight 1000 pounds in the bin along with drone 650 pounds not to mention 4 batteries 300 pounds . you see how this company works they want you to spend spend spend with absolutely no back up.i have there latest drone mini 4 pro and this will be obsolete in few years time .so if your thinking of buying there enterprise drone costing upwards of 5k plus remember in few years it will be your very expensive paperweight, and for the record dji you know who I am so don't respond with your ;can I have your reference number ;talk
2025-10-24有帮助 1
DJDJI★★★★★
once again I find myself writing a…
once again I find myself writing a review.dont be fooled if you think dji have my interest at heart there relies makes it look good but sadly its not.there tech team have no idea about there products .when I mentioned a drone app litchi he had no idea what it was.i am seeking advice with trading standards and looking for ways to take some form of legal action against dji. I will keep you all posted
2025-10-14有帮助 1
DJDJI★★★★★
I will never buy a dji product again…
I will never buy a dji product again ,this is a warning if your thinking of buying a drone be warned after 2 years dji will not support your product its there way to make you buy a new drone.this happened to me .I decided to get out my trusted mavic pro only to find it will never fly due to firmware updates that DJI REMOVED FROM THERE DOWNLOAD CENTRE.big lesson learnt all dji think about is how much money they can get from you .there tech team have no knowledge of there products as you can hear them tapping away on keyboard searching google.DISGRACE
2025-10-07有帮助 1
DJDJI★★★★★
dreadful company dreadful products I…
dreadful company dreadful products I wish I never bought the drone now . been on phone hours trying to sort out a very simple issue and dji refused to help they just kept saying sorry ,if your looking for a drone that does what you expect then don't bother with dji as they will be of no help whatsoever . time to sell up and buy a different drone from a different company..
2025-10-01有帮助 1
