Difficult to Use Product--Would NOT Honor 30 Day Money-Back Guarantee
I purchased the iSkySoft Studio slideshow maker for Windows. I am a teacher and it was for an end-of year slideshow for the entire 4th grade student body. At first, I didn't realize that the trial version had a watermark. I had already spend 3 hours inputting photos, so regrettably purchased the $40 version. I then purchased $20 of iTunes music, only to find the music would loop after the songs finished. I had videos playing in the slideshow with music overtop--not a good combination. I find myself pretty tech-savvy and my husband is a programmer; but neither of us could for the life of us figure out how to fix our music issues. I had to play the videos without the sound and let the music I put into it play. I searched online and on their website, but didn't find any help. Unfortunately because the slideshow presentation was soon, I didn't have time to email customer service for an answer. I did email them to get a refund as I was highly dissatisfied with the program. They refused to give me a refund because they said the program worked (they gave me instructions on how to fix the sound). I was a project manager and learned that if the customer can't figure out how to work it than your program has an issue. There is no 30 day money back guarantee and if you are dissatisfied with the product you purchase, you may not get your money back, unless they see it worthy. I would not recommend their company or this product.