Technical support for the products are absolutely horrible!
Technical support for the products are absolutely horrible! I've emailed support over 11 times with supporting documentation even showing an emulation and explanation of how their AOMEI Backupper over wrote my 2nd physical DATA hard drive. Their answers are one liners, example: Using their Partition Assistant's Partition Recovery Wizard: 1. We are sorry AOMEI Partition Assistant is not able to help you on this issue. Sorry again for all the problems. 2. Our technicians had analyses the problem, but they didn't found out the causes, sorry about that. These are the answers you get, no matter how many times I've provided very detailed information with actual photographs showing the issues, step by step occurrence of my problem. Absolute horrible support, NO PHONE number either, how convenient! Here's the kicker, I'm in I.T. and needed help with this particular situation, so providing detailed information was a breeze for me, however responses may as well be thrown in the breeze! No content or possible solutions in their answers. boy I am really ticked with this type of support. did I say "support"?